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Old Arlo Cameras not Syncing with New Arlo Pro Base

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TressieO
Aspirant
Aspirant

I have had 2 Arlo Cameras for a couple years now.

 

I updated with a 3 Camera Arlo Pro and Base.

 

The base and Arlo Pro Cameras working great... but, I am having trouble syncing the older Arlo Cameras. Blue light flashes on camera, green lights flash on base. It's like they're trying to sync, but I never get the rapid blue light. 

 

Any suggestions?

Thanks.

2 REPLIES 2
TressieO
Aspirant
Aspirant

Well, 1 of the 2 older cameras are synced, and all 3 of the new Pro.

 

Just that one camera keeps flashing blue slow, never getting a complete sync.

brh
Master
Master

@TressieO

I was going to ask if you removed the devices from the old base station first before trying to add them to the new base, but since you got one of the cameras to sync, I assume you did. Be sure to only briefly press on the sync button on the new base and then briefly press on the sync button on the camera. Do not hold down the sync buttons for 2 seconds as the instructions incorrectly may state.

 

Brian