OTP issues

[denji]

Anyone else having this issue? I opened the iOS app today to find I had been logged out. Logging in sends a OTP to me email, except three arrive at once all with different codes. Using the last one to arrive fails. I have tried some of the others and I am now locked out. Luckily connecting to MyArol on my PC also sent three OTP emails but using the last one worked. #frustrating

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.