Arlo|Smart Home Security|Wireless HD Security Cameras

Not recording to the Cloud today (Arlo Pro)

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Rogman16
Aspirant
Aspirant

I have the "Elite" subscription and I think I am close to my "60 days" of recording and although I see "movement" being detected on all three of my cameras, nothing is being saved to the cloud...  I went back and deleted a few days from when we first setup the system, but still nothing going to the cloud...  We are having a pool installed and want to capture the entire project on video...  Please help so I can continue recording to the cloud...

 

Thanks much

 

Roger

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TomMac
Guru Guru
Guru

Have you changed anything?  Verify the FW for your cams /base are up to date.

Check the Live View screen and verify the 'running man' for the armed cameras are black.

 

Also, do you run a speed stick as back up for video and have you looked at that?

 

In End, easiest thing to do first tho is power button reboot the base. ( turn off, then on )

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