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Got the camera yesterday. Setup last night without any issues. Today come home to find it says “camera offline”. Check the base station and it is a solid green light for internet for maybe 15 seconds and then flashes 5-10 times. I’ve restarted everything. Router is fine and all other devices are connected. The camera also would not sync unless plugged in and was charging. Not a great start. I cannot get it to connect to internet now. Suggestions? Thank you
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Troubleshooting
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There have been a lot of internet problems this week because of the storm. I came home and my internet was down for about 30 minutes. Smartthings had a global shutdown a couple of days ago and some people are complaining about outages today.
Try unplugging your base station for a couple of minutes and see if it resyncs when it powers up.
Brian
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Thank you!!
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The Internet LED will blink when there's network traffic. What you observed is proper operation. If all 3 LEDs are green, the base is working and it's something about the app or browser display that has an issue.