Arlo|Smart Home Security|Wireless HD Security Cameras

Not Getting Push Notifications

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RArloUser
Aspirant
Aspirant
After many months of working, the system stopped sending push notifications - Sometime around or after mid-December, 2018.. It's still sending email notifications. 1 Arlo Pro camera, 1 Arlo Pro 2 camera, and 1 floodlight (with bridge).. Units are still picking-up motion - Cameras are recording, and light is turning on, just no push notifications. I reset the base unit - no change. I turned-off push notifications, saved, then turned back on and saved - no change. I've seen reports of this in the past, where the fix had to come from Arlo.. I have not tried removing, then adding, the cameras and light as yet.
3 REPLIES 3
TomMac
Guru Guru
Guru

It may be the app...have you tried to delete the app and reinstall

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RArloUser
Aspirant
Aspirant

I know I allowed Arlo to send messages, but I can't recall if I also have to allow it to "make and manage phone calls". Do I have to allow that permission, also?

JoeCymru
Virtuoso
Virtuoso

Yes. That gives it notification permission. The "make and manage phone calls" is Android blurb. Arlo won't be making or managing phone calls.