No video Jun1 on Arlo pro

[Bollero1]

I had Video on my Arlo Pro cameras May 31 but then Comes Jun 1 and cameras are offline. Are we able to Just view thru the Device? I know my base station is networked correctly.  Did  we get dropped because of the EOL?   I see lawsuits if this happened.  I don't care about recordings but just want to View Live camera access.. Anyone  Experiencing this issue ?

[StephenB]

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@Bollero1 wrote:

Did  we get dropped because of the EOL?   

No.

Have you tried rebooting the base, and removing/reinserting the batteries in the cameras?

[Bollero1]

Yes i have rebooted the base station.. what i am thinking is deleting the devices and adding them again.. see if that fixes the issues.

[StephenB]

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@Bollero1 wrote:

Yes i have rebooted the base station.. what i am thinking is deleting the devices and adding them again.. see if that fixes the issues.

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I'd try removing/reinserting the camera batteries first.

What LED status are you seeing on the base?

• https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean