Arlo|Smart Home Security|Wireless HD Security Cameras
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No longer have recordings in library for VMB3500 IP Camera Base Station

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  • ‎2025-04-19 08:30 PM
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Rie
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‎2025-04-19 08:30 PM

I lost all my recordings with my #Arlo Netgear VMB3500

IP Camera Base Station two days ago. I know this is an old system but it has worked well on the free plan which I thought was grandfathered in. I can’t get a response from support. Anyone have any ideas?  

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StephenB
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‎2025-04-20 05:19 AM
@Rie wrote:

I lost all my recordings with my #Arlo Netgear VMB3500

IP Camera Base Station two days ago. I know this is an old system but it has worked well on the free plan which I thought was grandfathered in. I can’t get a response from support. Anyone have any ideas?  

Do you see "Library" in your app menu, or do you instead see "Feed" and "Dashboard"?

 

Can you make a manual recording while livestreaming one of the cameras?

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