Arlo|Smart Home Security|Wireless HD Security Cameras
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No entries in library for July 25-28 2019. Never had a problem before

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  • ‎2019-08-26 08:58 PM
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Scottlax
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Follower
‎2019-08-26 08:58 PM

Library was blank for July 25-28, 2019.  Never had a problem in more than year of use.

This has happened before see details here https://community.arlo.com/t5/Arlo/Library-is-Blank/m-p/1678743 and https://community.arlo.com/t5/Arlo-Pro/No-entries-in-library-for-Aug-14-17-2019-Can-activate-but/td-... I am using the online web for my Arlo.

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JessicaP
Arlo Employee Retired
‎2019-08-28 08:35 AM

Hey Scottlax,

 

Have you tried rebooting the Base Station and see if that helped with at least retrieving Jul 28th recordings (if you have Arlo Smart subscription)?

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