Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo Pro is offline after thunderstorm

Reply
Discussion stats
  • 1 Reply
  • ‎2019-08-27 03:03 PM
  • 537 Views
  • 0 Likes
  • 2 In Conversation
MASN
Follower
Follower
‎2019-08-27 03:03 PM

Hello all, 

 

Just wanted to clarify something... my Arlo Pro cameras went offline as I lost electricity for 1 minute due to a thunderstorm. They are not connected to the base station. Do I have to mannually go to each one, climb the ladder and press the sync bottom for them to work? 

 

Thanks. 

Labels:
0 Likes
Reply
Message 1 of 2
537
1 REPLY 1
michaelkenward
Sensei Sensei
Sensei
‎2019-08-28 03:23 AM

They should come back on line. Just like changing the battery.

 

Isn't that happening?

 

Let's hope the thunderstorm did not kill the base station or somethikng else on your network..

 

 

 

 

 

Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
0 Likes
Reply
Message 2 of 2
513
Discussion stats
  • 1 Reply
  • ‎2019-08-27 03:03 PM
  • 538 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.