Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

No Push Notifications since Arlo Android app update Version 2.14.0_27056

Reply
Discussion stats
Astronomy
Aspirant
Aspirant
‎2020-04-04 12:28 PM

Started today April 4, 2020.  After I first noticed this I rebooted my phone and it seemed to be working only hours later the same.  No notifications to my phone but my wife's phone gets them.  I'm using a Galaxy S7 and she has a Motorola Moto Z Play Droid.  Ver 2.14.0_27056 Any suggestions?

Labels:
0 Likes
Message 1 of 28
8,947
27 REPLIES 27
JamesC
Community Manager
Community Manager
‎2020-04-05 09:47 PM

A new version of the Arlo mobile app is available from the app store now that should resolve this issue. Please make sure you've updated to the latest version available.  For more information, take a look here: Arlo Android Mobile app 2.14.1 

 

JamesC

Message 26 of 28
9,733
Brianly213
Aspirant
Aspirant
‎2020-04-05 10:49 PM
This update seems to have resoved the issue!

Thanks for the quick work!
0 Likes
Message 27 of 28
1,594
Mide_
Guide
Guide
‎2020-04-06 12:39 AM
The app update this morning fixed the issue, thanks!
0 Likes
Message 28 of 28
1,582
Discussion stats

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.