Night vision not working

[Stubb0402]

One of my cameras night vision is not working. It detects movement the IR comes on and steady, but can not see in the dark. Any help out there.

[TomMac]

Pull battery and replace to reset camera ( should auto resync )

test

If NG, go into setting and toggle the IR on and off a few times, save each time

Test

[Stubb0402]

@TomMac It worked once then stopped

[ShayneS]

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support