Arlo|Smart Home Security|Wireless HD Security Cameras

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ENR
Aspirant
Aspirant

With the Upgrade App Arlo will not recognize my email .Even thou they send me emails to my address. Anyone else have this issue?

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ENR
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Aspirant

Finally working.It may have been a password issue.Thanks

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @ENR

 

Can you provide a little more detail regarding this? 

 

Are you trying to to have email notifications sent from motion/sound bring detected?

ENR
Aspirant
Aspirant

Thanks Shane

I am on this arlo site using my email address to log on.I am using Arlo Legacy app which is being replaced with a new Arlo app. When I go to log into the new app I get invalid email address so I can not log on.I have tried to change password and also set up new account but still get the  invalid email address problem??

ShayneS
Arlo Moderator
Arlo Moderator

Hi @ENR

 

I am sorry you are having trouble with this.  I would suggest contacting customer support regarding this issue. I have attached the link here for you - Arlo Tech support

ENR
Aspirant
Aspirant

Finally working.It may have been a password issue.Thanks