Need to remove all cameras and hub for upgrade

[jettadiesel]

Hi,

Planning on upgrading and want to sell my old gear. I have 3 cameras and hub. Want to remove all of it, ensure there are no remnants that I was the owner so I can sell them and not get a surprise later by someone hacking in. Is there also a way to remove them from my account so the new owner will actually own them.

Thanks

[StephenB · Accepted solution]

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@jettadiesel wrote:

Is there also a way to remove them from my account so the new owner will actually own

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Just remove them in the app.

If you see "Library" in you app menu, then follow these instructions:

• https://kb.arlo.com/1713/How-do-I-remove-a-device-from-my-Arlo-account

If you see "Feed" and "Dashboard" instead:

• https://kb.arlo.com/000062922/How-do-I-remove-a-device-from-my-Arlo-account-Arlo-Secure-4-0

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@jettadiesel wrote:

Planning on upgrading

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Note all currently sold cameras require a subscription get any cloud storage.

[jettadiesel]

Thank you very much