My push to talk is not working

[Diddy514]

My push to talk feature does not work on my new Arlo Pro camera while using my I-Phone 6s plus.  I click on the mic icon and speak into the phone but no sounds is heard from the camera or base station.  What am I doing wrong?

[jguerdat]

Maybe nothikng. Volume is weak using the apps.

[PasoWino]

I'm having the same problem with my Arlo Pro cameras as well.  When I press the button and speak, I hear absolutely nothing out of the cameras.

[jguerdat]

As noted many times, use of the app, especially Android, is an issue. Open a case at https://www.arlo.com/en-us/support/contact.aspx

[PasoWino]

Thanks.  I have been troubleshooting it this morning.  I think I've narrowed it down to a bad microphone on my iPhone.  It works fine with my wife's iPhone.

[Diddy514]

I don't have an issue with the mic on my iphone.  How do I open a case.

[Diddy514]

I have issue with the mic on my iphone.  How do I get the company to assist me?

[Streak2]

As mentioned above go to this link

https://www.arlo.com/en-us/support/contact.aspx