My cameras are suddenly always armed VMB3010.

[Dave77sunset]

VMB3010r2 firmware just updated to 1.20..3.0_1449_8008561 fails to turn off my cameras. This is a replacement for my other base unit that failed to connect to the internet, again just happened today. I have gone and turned off my cameras to the system until I can find a solution. I have cycled the unit, refreshed and readded my cameras etcetera. Yesterday it worked fine with the other unit. Today, this.

[jguerdat]

Have you checked your active mode? Are you using the schedule?

[Dave77sunset]

I do not know about either of those, active mode nor schedule. I cannot access mode at all. It just freezes up when I try. It tells me to please wait and then nothing happens.

[jguerdat]

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

Try rebooting the phone and reinstalling the app. If still no good, try a computer browser to https://my.arlo.com to see if that works.

[Dave77sunset]

I did both rebooted my phone, reinstalled the app but "mode" still does not show up. It just freezes when I try to go to mode online (browser)

[jguerdat · Accepted solution]

It's brute force but I would remove all devices from your account, hold the base reset button until the LEDs flash amber and start fresh.

[Dave77sunset]

This worked for me. I did notice there was an update on the app closely following this mess. I don't know if it had anything to do with my problem though.