My Arlo Camera won't connect to Base anymore. Camera light goes off after resyncing.

[Marcusb708]

My Arlo has stopped working after months of use. The camera is not connecting to the base anymore. The camera light on the base goes off a minute after resyncing the whole system. I've tried all the troubleshooting there is. Unplugging batteries, bases and reinstalling the system has not worked. I'm at wits end and I'm contemplating going to Nest or Ring instead 😞

[jguerdat]

Sounds like a hardware problem - contact support to invoke your 1 year warranty:

https://www.arlo.com/en-us/support/contact.aspx