Arlo|Smart Home Security|Wireless HD Security Cameras
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COLLI
Aspirant
Aspirant

We have one email address.  When one of us is in app and the other tries to log in it kicks the other off. Is there a way for two users to be in at same time without using two email addresses?  We tried giving the other Friend Access, that didn’t work (with same email address, different name). 

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Streak2
Master Master
Master

You need to make use of the grant access feature which will require a second email address and Arlo account.

You can get a second gmail email address for free and only use it for Arlo access.

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4 REPLIES 4
Streak2
Master Master
Master

You need to make use of the grant access feature which will require a second email address and Arlo account.

You can get a second gmail email address for free and only use it for Arlo access.

AncientGeek
Hero
Hero

And, of course, the email address can be from any email provider, not just google, if you prefer to steer clear of their empire.

COLLI
Aspirant
Aspirant

That worked. Thanks!

AncientGeek
Hero
Hero

@COLLI wrote:

That worked. Thanks!


Good to hear.  My wife and I have four accounts to cover our iphones and iPads.  It is rediculous that Arlo is the only major camera system that won't allow multiple logins by the same account at the same time.