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There was a firmware update pushed out within the last week or so. Since this upgrade, 3 of my 7 Pro cameras flash color momentarily, pixelate then revert to black and white. I have replaced batteries with freshly, fully carved ones with negative results. This phenomenon was experienced before following a firmware update a long time ago and wasn’t resolved until another firmware version was released to correct the issue.
Is this a known issue?
Is this a known issue?
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Troubleshooting
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Fully charged
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Are you still experiencing this issue with your cameras and the flashing video?
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Yes
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What troubleshooting steps have you tried so far? I do not want to suggest anything you may have previously performed.
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I pulled the batteries and replaced with fully charged. Not keen on resetting the base stations, removing and adding the cameras again. That has never worked out well plus, it requires a ladder and me taking risks I need not take.
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Pulled the batteries and replaced with fully charged.
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Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support
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Not yet.
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