Arlo|Smart Home Security|Wireless HD Security Cameras

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draku007
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in the past 2 days I started getting message on my iPhone (6s IOs10) saying "Geofencing needs an internet connection. Open the Arlo app when your connection becomes available.".

 

I'm not sure what that means but both of my phones which ar eusing geofencing are connected to the internet 24/7. I oppened the Arlo app on both of them but the message still keeps poping up twice a day or so.

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jguerdat
Guru Guru
Guru

At home or away?  Is it possible that you're in a place where data has dropped out?

PDXalex
Aspirant
Aspirant
I have been experiencing this same issue. Geofencing has been working great the past week since I purchased my arlo q's, but ever since yesterday I've been getting the "geofencing needs an internet connection" message. My phone is online 24/7 as well. Now when I'm home, all my cameras remain armed.

I'm guessing this may be why it's still considered in beta?
PDXalex
Aspirant
Aspirant
I get this message when I'm at home.
JamesC
Community Manager
Community Manager

PDXalex,

 

It sounds like your device may be losing internet connection, when you see this error, are you able to connect to the internet using any other application?

 

JamesC