Arlo|Smart Home Security|Wireless HD Security Cameras

Minimum time between triggers

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ThermoDyn
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I have started to notice that once an event is triggered and a recording is made - if something else happens within a short period of time - it doesn't trigger.

 

For example - if I leave the house at 7:40 - motion triggers, recording is made.   If my wife leaves at 7:52, nothing happens.  If Amazon arrives at the house at 8:11 - motion triggers, recording is made. (This is exactly what happened today).  

 

Is there a minimum time between triggering that needs adjustment somewhere? 

 

This seems to be a recent change - before I would always get the 7:40 event and the 7:50 event - which is what I want to happen so I can make sure everything is locked up properly and the kids are off to school on time.

 

This could also be a risk if someone comes up - sees the camera, retreats - then comes back forces the door, covers camera etc to penetrate.  I would never know the second thing happened.

 

Thanks

Chris

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TomMac
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So basically - if you are live viewing through the app - the motion doesn't trigger a recording.

 

As mentioned ,Yes.

Live view over rides the ARMED record mode...tho you can manually start a record session any time you are live viewing by clicking on the "target" icon

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jguerdat
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That shouldn't be happening.  There is a reset period but it's on the order of 15-30 seconds at most. My guess would be that your wife isn't presenting the same target that you or Amazon is - size, path, speed, something that isn't catching her.  You likely should spend some time testing to see if increasing sensitivity or camera position or something else would help.

ThermoDyn
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Interesting - ok - I will test this some more. I have the sensitivity up around 80% and it gets her when she comes home in the afternoon so I don't think that is the issue.  

 

I think it might have happened becuase I was live viewing at the time.  Not actually watching but listening.

 

So basically - if you are live viewing through the app - the motion doesn't trigger a recording.

 

Have I got that right?

jguerdat
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You got it. Li e view would be a definite reason.
TomMac
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Guru

So basically - if you are live viewing through the app - the motion doesn't trigger a recording.

 

As mentioned ,Yes.

Live view over rides the ARMED record mode...tho you can manually start a record session any time you are live viewing by clicking on the "target" icon

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Morse is faster than texting!
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ThermoDyn
Guide
Guide

Perfect - thanks!