Microphone is not working when i use my cell data

[Nsnigde]

I just bought arlo pro and i tried everything. Everything is good but microphone is not working when i use my phone data but works on the same wifi. I searched from community section for solve the problem and i did whatever they said still is not working. I am clicking mic icone it says connecting after 7 seconds says failed.
Can you help me about solve the problem

[TomMac]

You don't say what phone, but I would guess iOS.

Others have had this issue, contact Netgear Support and they may be able to clear it up