Arlo|Smart Home Security|Wireless HD Security Cameras
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KevinKAtl
Follower
Follower

I keep getting notification of a new alert but when I go to the app, no videos are displaying. However, if I go onto the web, they appear.  Updated my app, reset my system and still nothing. 

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StephenB
Guru Guru
Guru

@KevinKAtl wrote:

I keep getting notification of a new alert but when I go to the app, no videos are displaying. However, if I go onto the web, they appear.  Updated my app, reset my system and still nothing. 


Does rebooting the phone make any difference?

Scott2997
Star
Star

I'm having the same issue.  No cameras or hub listed in app.

Tried reinstalling app - no help.

All cameras show perfectly on the website - just the app is worthless.

Only thing I changed was installing iOS 16.1

ShayneS
Arlo Moderator
Arlo Moderator

This issue should now be resolved, are you still experiencing this?

 

Thanks 

Scott2997
Star
Star

the issue seems to be resolved.  

ShayneS
Arlo Moderator
Arlo Moderator

Thanks for the update.