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Live video does not display in full screen

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  • 3 Replies
  • ‎2018-01-13 02:34 PM
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Philip986pies
Initiate
Initiate
‎2018-01-13 02:34 PM
I am trying to display live video in full screen using the Arlo app on a Samsung Tab 2 10.1. When I touch the arrows in right hand corner of screen, it switches to full screen but shows only a dark blank screen.
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jguerdat
Guru Guru
Guru
‎2018-01-13 05:02 PM

What OS version? Have you restarted the tablet and reinstalled the app?

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Philip986pies
Initiate
Initiate
‎2018-01-14 12:43 AM
Hi, I have just re-started and re-installed the Arlo app. It's running Android 4.2.2
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jguerdat
Guru Guru
Guru
‎2018-01-14 06:35 AM

No idea then. It may be either an OS issue (even though I believe your OS version is supported) or possibly a hardware limtation. Open a case with support here to see if they have an answer.

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