Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Live video does not display in full screen

Reply
Discussion stats
  • 3 Replies
  • ‎2018-01-13 02:34 PM
  • 3054 Views
  • 1 Like
  • 2 In Conversation
Philip986pies
Initiate
Initiate
‎2018-01-13 02:34 PM
I am trying to display live video in full screen using the Arlo app on a Samsung Tab 2 10.1. When I touch the arrows in right hand corner of screen, it switches to full screen but shows only a dark blank screen.
Labels:
Reply
Message 1 of 4
3,054
3 REPLIES 3
jguerdat
Guru Guru
Guru
‎2018-01-13 05:02 PM

What OS version? Have you restarted the tablet and reinstalled the app?

0 Likes
Reply
Message 2 of 4
3,041
Philip986pies
Initiate
Initiate
‎2018-01-14 12:43 AM
Hi, I have just re-started and re-installed the Arlo app. It's running Android 4.2.2
0 Likes
Reply
Message 3 of 4
3,028
jguerdat
Guru Guru
Guru
‎2018-01-14 06:35 AM

No idea then. It may be either an OS issue (even though I believe your OS version is supported) or possibly a hardware limtation. Open a case with support here to see if they have an answer.

0 Likes
Reply
Message 4 of 4
3,017
Discussion stats
  • 3 Replies
  • ‎2018-01-13 02:34 PM
  • 3055 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.