Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2022-01-07 11:42 AM
  • 489 Views
  • 0 Likes
  • 2 In Conversation
SusanCD
Aspirant
Aspirant
‎2022-01-07 11:42 AM

Our library quit saving on 12/26
We’ve read all the tips and cannot get it working. Firmware of base is 1.17.0.0
All cameras work fine, just nothing saved. We are not trying to save locally.
We’ve tried resetting base. No help.

Labels:
0 Likes
Reply
Message 1 of 2
489
1 REPLY 1
StephenB
Guru Guru
Guru
‎2022-01-07 11:45 AM

Can you make a manual recording when livestreaming?  If you can, do you then see it in the library?

0 Likes
Reply
Message 2 of 2
487
Discussion stats
  • 1 Reply
  • ‎2022-01-07 11:42 AM
  • 490 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.