Arlo|Smart Home Security|Wireless HD Security Cameras

Keeps making me log in after going back to my home page via home button on iPhone

Reply
Discussion stats
  • 1 Reply
  • 852 Views
  • 1 Like
  • 2 In Conversation
Onicow
Aspirant
Aspirant

After logging in my app on my iPhone and going back to my home page via home button, if I want back in the app makes me log in again without my loving out. Very annoying

1 ACCEPTED SOLUTION

Accepted Solutions
JessicaP
Arlo Employee Retired

Hi @Onicow,

 

Try to make sure that you have the app running on the background app refresh by going to your iPhone Settings > General > Background App Refresh and try toggling it on. Otherwise, try to reinstall the app and see if that helps.

View solution in original post

1 REPLY 1
JessicaP
Arlo Employee Retired

Hi @Onicow,

 

Try to make sure that you have the app running on the background app refresh by going to your iPhone Settings > General > Background App Refresh and try toggling it on. Otherwise, try to reinstall the app and see if that helps.