Arlo|Smart Home Security|Wireless HD Security Cameras
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Keep getting stuck on "Please wait" on Pro camera on Chrome. Arlo Q works fine.

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  • ‎2021-06-22 08:07 AM
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JehovasFitness
Luminary
Luminary
‎2021-06-22 08:07 AM

Trying to live view and I either keep getting stuck in "Please wait"... happening on 1 camera a Pro... using Chrome on desktop.

 

arlo Q on a different network works

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JessicaP
Arlo Employee Retired
‎2021-06-23 08:40 AM

Hi JehovasFitness,

 

Is this also happening on the Arlo app through your phone device? You can try to remove the battery from your Pro camera and re-insert it back in a minute later to see if that helps.

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JehovasFitness
Luminary
Luminary
‎2021-06-23 08:42 AM

nope, only on desktop. I'll have to try clearing cache

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