Arlo|Smart Home Security|Wireless HD Security Cameras

Is there any way to roll back a firmware update?

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VABlitz
Aspirant
Aspirant

Ever since the last firmware update for my cameras they have only been triggering when something is within 5 feet of them. The motion sensitivity is at 80% (No Change) on all of them. I have tried the 100% setting from work, but shadows from the trees seem to be triggering it. Is there a way to roll back the firmware update to see if that latest update was the cause of this? I noticed one of the fixes was PIR false triggers and I have a feeling that is probably the cause of this.

 

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TomMac
Guru Guru
Guru

Not that I'm aware of

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JamesC
Community Manager
Community Manager

VABlitz,

 

Has anything changed with your network? (Base station has moved, slower internet, added more wireless devices potentially causing interference).

 

Some things you can try:

-Reboot the base station (using the on-off button), reboot he camera (remove and reinsert battery)

-Temporarily relocate the camera to see if the behavior is the same in a new location

-Be sure the battery is fully charged

 

JamesC