Is there a way to keep the website from signing me off when there is no activity?

[Customer1234]

Is there a way to keep the website from signing me off when there is no activity? I keep the cameras on one of my screens at work, but it keeps signing me out when there’s no activity. Can I change this setting?

[jguerdat]

It's normal and has always been this way. The login timeout after no activity in the session is basically a security measure for if you forget to close out when you have to leave and the camera live view timeout is to save batteries. I don't see this ever changing. You can stay logged in as long as you do anything in the session within the timeout period.

[Catia22]

Please Arlo... let us choose how long to let the system stay idle before logging us off. I need to be able to see what's going on outside NOW, not 20 minutes from now when I finally make it through the ridiculous login procedure!

[dcfox1]

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@Catia22 wrote:

Please Arlo... let us choose how long to let the system stay idle before logging us off. I need to be able to see what's going on outside NOW, not 20 minutes from now when I finally make it through the ridiculous login procedure!

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What is causing you to take 20 minutes for the 2FA login. I use Push Notifications and when hit login on computer I just hit approve on the phone that pops up right away and then the site logs in on computer. About 15 seconds total. 

[Catia22]

I don't use a phone, just a computer. So I have to get an email, write down the authorization number, type it in - which I usually do wrong - so it takes me 3-4 tries to get logged back in.

[AikaneKai]

The problem is that the timeout used to be 12 hours on the webpage.  Almost 2 years ago they changed it to 1/2 hour.  I don't need Arlo forcing a logout after 30 minutes.  I am capable of logging out myself if I choose to.  My computer also has a screensaver timeout.  I work from home, alone, and don't need this forced layer of faux security. 

With the change, they don't even set a cookie like they used to, so if you refresh your browser, you're immediately logged off.

[Chimo]

There is a lot of things I can do while waiting 15 seconds for a dumb login that I don't want, or need on my private, secure network!