Iphone & Offline Camera Temporary Work Around

[Ciego]

Two of my eight cameras are shown as offline more often than not in the iphone app, but appear as online when accessing from a computer via the web. As a temp workaround, when i first open the app and am waiting during the "getting status..." stage, I scroll to the two cameras that are constantly reported as offline. When the app finally loads camera status, those two will appear online. Unfortunately, when i scroll away to view other cameras and come back to the two problem cameras, they appear as offline again. I have to close and reopen the app to see them live again, but at least its something. 

[ShayneS]

Hi Ciego,

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.