Impossible to create a new mode

[Edgarabito]

Hi,

when I create a new mode a message is displayed "No cameras available. All cameras are already in use in other rules."

I have no rules nor other modes but the default ones in Arlo App  

How can I solve this?

Thanks

[StephenB]

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@Edgarabito wrote:

when I create a new mode a message is displayed "No cameras available. All cameras are already in use in other rules."

I have no rules nor other modes but the default ones in Arlo App  

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When you first go into modes, are you selecting a base station that has cameras connected to it?

Are you using the primary account (not a "friend" account?

[Edgarabito]

are you selecting a base station that has cameras connected to it? Sure

Are you using the primary account (not a "friend" account? Yes!

[StephenB]

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@Edgarabito wrote:

are you selecting a base station that has cameras connected to it? Sure

Are you using the primary account (not a "friend" account?) Yes!

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Maybe also double-check that the cameras are on-line.

Not something I am seeing (testing with a VMB5000 smarthub and the iOS app).  If you have a subscription, you might try phone support.