IOS Mobile can't view feeds

[Jandasmith]

Since the last update I am unable to view feeds using the app.

I have uninstalled - reinstalled

logged out - logged in

turned off devices etc etc.

The only way I can view is via pc and web portal which is not possible via mobile devices.

[jguerdat]

Check the settings inn Feed to see if you have any filters set (Feed, 3 dot menu, Feed Settings). You can also try clicking on a camera's thumbnail in Devices or Dashboard to see videos from only that camera.

[Jandasmith]

all settings on arlo seem to be ok as I can view on PC but nothing showing on IOS (Ipad and Iphone)?

[ShayneS]

Hi @Jandasmith 

Are you still experiencing this symptom?

[Jandasmith]

Yes still nothing on iOS but no problems on pc?

[ShayneS]

Are you able to send a screenshot of what you see in the feeds tab on your phone?

[ShayneS]

@Jandasmith 

Did you happen to find my message above?

Thanks