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Jandasmith
Aspirant
Aspirant

Since the last update I am unable to view feeds using the app.

I have uninstalled - reinstalled

logged out - logged in

turned off devices etc etc.

The only way I can view is via pc and web portal which is not possible via mobile devices.

5 REPLIES 5
jguerdat
Guru Guru
Guru

Check the settings inn Feed to see if you have any filters set (Feed, 3 dot menu, Feed Settings). You can also try clicking on a camera's thumbnail in Devices or Dashboard to see videos from only that camera.

Jandasmith
Aspirant
Aspirant

all settings on arlo seem to be ok as I can view on PC but nothing showing on IOS (Ipad and Iphone)?

ShayneS
Arlo Moderator
Arlo Moderator

Hi @Jandasmith 

 

Are you still experiencing this symptom?

Jandasmith
Aspirant
Aspirant

Yes still nothing on iOS but no problems on pc?

ShayneS
Arlo Moderator
Arlo Moderator

Are you able to send a screenshot of what you see in the feeds tab on your phone?