Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR

IOS App hanging

Having recently updated the IOS App (I have a Iphone XSM running IoS 12.1 and this was working fine before V2.7.0 was installed the app hangs and I cannot see the cameras connected.

I can see settings, and recorded snaps but no live video.


Also the geolocation has stopped working, I have checked the location settings which are all enabled but for some reason when I leave my perimeter the status is not switched to Armed..




Model: VMB3000|Arlo Smart Home Security
Message 1 of 3

Re: IOS App hanging

Just noticed today this is happing to my camera’s too after the iOS update.

Ive also got the Red Alert sign.

I reset the entire Arlo system hoping an update would help, no such luck.



Arlo, help please,

Message 2 of 3

Re: IOS App hanging

I have resolved my problem by upgrading to iOS 12.1.2 and it magically works now without hanging.



Message 3 of 3