I upgraded my account, and now all my videos for more than the past week are missing

[himiko74]

I upgraded my account, and now all my videos for more than the past week are missing, even though I still get notifications whenever there is motion. Is there a problem with the cloud?

[brh]

Try logging into your account on your computer and see if they show up there. If so, delete the app on your phone and reinstall it.

Brian

[jguerdat]

I'm not clear on this. Videos after 7 days are missing or within the first 7 days? If the former, some folks have reported being able to see all their videos until the new limit while others haven't.