Arlo|Smart Home Security|Wireless HD Security Cameras

I sold my business and I need to delete me off sign in so new owners can take control Whats the best

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Shawnasinks
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Follower

I sold my business and I need to delete me off sign in so new owners can take control Whats the best way to do this

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StephenB
Guru Guru
Guru

@Shawnasinks wrote:

I sold my business and I need to delete me off sign in so new owners can take control Whats the best way to do this


The cleanest way is to just cancel your subscription and remove all the devices from your account.  Then have the new owners add the cameras to their own account, and create their own subscription.

 

You could alternatively contact support, and see if they can change the email/owner in your current account profile.

JamesC
Community Manager
Community Manager

Support is not able to change email/owner of the account. As mentioned by StephenB, remove all devices and have the new owners create a new account for the system.

 

JamesC