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I cannot connect my base hub

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Johnni18
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‎2022-10-13 11:01 AM

I have looked at YouTube videos Arlo manuals everything and I cannot get my base or anything to work. I bought it second hand but they have already removed all the devices from there account and I still cannot get my phone to pickup the base when setting it up. 

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StephenB
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‎2022-10-13 01:29 PM
@Johnni18 wrote:

I have looked at YouTube videos Arlo manuals everything and I cannot get my base or anything to work. I bought it second hand but they have already removed all the devices from there account and I still cannot get my phone to pickup the base when setting it up. 

Try using a PC (browse to my.arlo.com).  Ideally connect the PC with ethernet to your router.

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