Arlo|Smart Home Security|Wireless HD Security Cameras
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lgreen1219
Follower
Follower
‎2018-09-18 01:19 AM

I get the notifications of motion detection. When I go to the library to review, when I hit the play button, nothing plays. The motion circle moves, says buffering, but then stops. How do I fix.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2018-09-25 09:22 AM

lgreen1219,

 

Is this an intermittent issue or has it been consistent? What device are you using to view the video?

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jguerdat
Guru Guru
Guru
‎2018-09-25 10:23 AM

If this is on a W10 computer and you use Edge or IE, a recent MS update did this. You can download the video to play or use Chrome or Firefox instead.

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