Arlo|Smart Home Security|Wireless HD Security Cameras

How to start over & stop someone from having access to my account

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Amay03 Follower
Follower

Getting a divorce and want to be able to use my cameras without my ex seeing anything. We both have our own accounts. Do I need a new base station? He moved out. I turned everything off.

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru TomMac Guru
Guru

If you are the PRIMARY account holder, you delete the cameras with remove device, and then the base....

start over as if new ( change pw to a strong one )

 

If you are NOT the primary account holder, then you will NOT be able to claim the base back ( cause it is linked to the primary account and only that one can access )

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Morse is faster than texting!
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brh Master
Master

@Amay03,

I would even go further and set the system up with a new email address.

 

Brian