How do I get better picture quality from my Arlo camera?

[cvxdoc]

Set up new Arlo Pro VMC4030 camera, updated firmware and tried various setting adjustments. All worked fine, except the directions to change the camera power settings. Factory set to Balances Video Quality and Battery Life. I can not move it to May Reduce Battery Life setting to see if the video quality is better. Is there another setting I have to male to enable the quality adjustment?

[jguerdat]

Depends on whether you're using the app or a browser.  With the app, just tap on or near the desired setting.  On a browser, you have to grab the slider and move it.  Be sure to save the setting.

[cvxdoc]

Thank you for the info. I thought I was clear that I was not able to adjust the video quality. I am using Internet Explorer on Windows 10 Pro. When I select the slider with the mouse and try to drag it, it will not move. Any suggestions?

[jguerdat]

Try a different browser. I'm on W10 using Chrome and tested before I posted.

[cvxdoc · Accepted solution]

Thank you for the excellent advice. I tried Firefox and it still didn't work. I then tried my Kindle with Android and I was able to move the video quality slider as desired.

[jjordi69]

I have had my Arlo for just about a year now.  Great device!  A couple days ago, it started displaying the view with a "pink hue" not the real colour it used to.  Not sure why and dont how to correct this.  What used to look like the real view now looks like a desert.

Please help.

Thanks

JJ

[jguerdat]

Try opening and closing the battery door.  If that doesn't help, open a case with support using the Contact Support link at the bottom here - it's a hardware problem.

[jjordi69]

I will try that. Both if need be.

Thank you.