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How do I determne what model of cameras I have?

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  • ‎2022-05-10 03:28 PM
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andyboymiller
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‎2022-05-10 03:28 PM

I have 2 different models of Arlo cameras attached to my base station.  How do I determine which type / model of cameras I have?  Cannot seem to find it on my account,,,, just says H8 or H7.. not Arlo Pro 2, etc.

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StephenB
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‎2022-05-10 03:57 PM
@andyboymiller wrote:

I have 2 different models of Arlo cameras attached to my base station.  How do I determine which type / model of cameras I have?  Cannot seem to find it on my account,,,, just says H8 or H7.. not Arlo Pro 2, etc.

Open the cameras, remove the battery, and then look for a label inside that starts with VMC.

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shankapotamus
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‎2022-07-26 07:15 PM

What do you do with the VMC # once you have it?

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StephenB
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‎2022-07-27 03:23 AM
@shankapotamus wrote:

What do you do with the VMC # once you have it?

You can of course post it here, and we can follow up.

 

You can also look at the left pane here: https://www.arlo.com/en-us/support/doc  That will tell you the VMC model for each camera.

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