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How Do I cancel a subscription?

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  • ‎2016-12-19 10:55 AM
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bsbm23320
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‎2016-12-19 10:55 AM

I signed up for a 1 year Arlo Premier plan a few weeks ago but no longer need to support more than 5 cameras. Can i cancel my subscription and get a partial refund?

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jguerdat
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‎2016-12-19 05:54 PM

Actually, I believe you can change your subscription in Setting GS. Any unused portion gets returned to you, AFAIK.

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TomMac
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‎2016-12-19 03:46 PM

Contact Netgear Support

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jguerdat
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‎2016-12-19 05:54 PM

Actually, I believe you can change your subscription in Setting GS. Any unused portion gets returned to you, AFAIK.

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JamesC
Community Manager
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‎2016-12-21 11:09 AM

That is correct. Simply change your subscription from Premier to Basic and a refund will automatically be issued.

 

JamesC

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