Arlo|Smart Home Security|Wireless HD Security Cameras
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Have 2 Base stations, both lost internet connection, cannot reconnect. Performed reset.

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DonnaB2
Aspirant
Aspirant

Both base stations lost internet connection. Followed all the recommendations, i.e. ethernet cables, power, internet connection on other devices, etc. Performed reset to factory settings and reinstalled the first base station, seemed to work momentarily, added first camera, before I could get to the second camera, lost internet connection again.  Need help.

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jguerdat
Guru Guru
Guru

Did you reboot your router also? When offline, what are the LEDs on the bases showing?

DonnaB2
Aspirant
Aspirant
Yes reinstalled base , worked for a day then went back out again. Middle LED flashing green.
jguerdat
Guru Guru
Guru

The blinking Internet LED means data is being transferred - it's normal. It could be your app - have you tried rebooting the phone and reinstalling the app? How about force closing the app when the problem arises and open it again? Have you tried the web client?