Arlo|Smart Home Security|Wireless HD Security Cameras

Had Arlo cameras for almost 2 years. Base Station goes offline in the last 4-5 months...

Reply
Discussion stats
  • 2 Replies
  • 1151 Views
  • 0 Likes
  • 2 In Conversation
Owen92411
Aspirant
Aspirant

We have had the Arlo cameras for almost two years. We have this at our cabin so we can see what is happening when we are not there. The camera basestation in the last 4-5 months keeps going "offline". It will be working fine for about a week and than all of a sudden when we check the cameras, it will go offline. When we get there to reboot, the internet is working and all our other things connected work fine. Wondering is my basestation is going bad?? Or if there is some glitch. Is there anything I can do to check it? or basestation update? Is there a way to reboot the basestation remotely? Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

When you get to the cabin, what are the LEDs showing? You might want to consider a WiFi switch such as a WeMo so you can remotely power cycle the base. In addition, a UPS for your modem, router and base can keep the network running during power outages, however brief, which have been known to cause issues like this.

View solution in original post

2 REPLIES 2
jguerdat
Guru Guru
Guru

When you get to the cabin, what are the LEDs showing? You might want to consider a WiFi switch such as a WeMo so you can remotely power cycle the base. In addition, a UPS for your modem, router and base can keep the network running during power outages, however brief, which have been known to cause issues like this.

Owen92411
Aspirant
Aspirant
Thank you! That WIFI power plug is a great idea. We do have a UPS