Granting access

[Nag43]

I’m adding a new user to my account per the instruction. The user receives an invite via email and registers as a new Arlo user and logs in. The Arlo app dashboard is completely empty. There is nothing in the web-based interface either. One can only ”add a new system”. There is no prompt or request to accept the invite further than the email for registering as a user.

How is this supposed to work? On my device it just says that the invitation to the new user is pending. I have selected to grant access to all cameras and the base station.

[ShayneS]

HI @Nag43

Once the granted user accepts, you will have to add permissions for the devices you want to provide access to.