Arlo|Smart Home Security|Wireless HD Security Cameras
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Granted access user still receiving notifications

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simoncini
Follower
Follower
‎2021-04-23 08:57 AM

Hello,


I added someone else's camera on my iPhone temporarily, and though I have now deleted it, I still get notifications/alerts. I have tried deleting the cameras in the app, even deleting the app itself and reinstalling it. Nothing works.

 

Anyone have any idea what I can do? Thank you!

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ShayneS
Arlo Moderator
Arlo Moderator
‎2021-04-27 05:09 PM

Hi @simoncini

 

Are you the granted access user for this camera? Have you tried to have the primary account holder remove that camera from your granted access account within their Arlo app?

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