Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2017-08-30 06:50 AM
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drillysan
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Follower
‎2017-08-30 06:50 AM
I have been receiving a 'getting status' status for 2 days, on 3 of my Arlo Pro cameras. My 4th camera, Arlo Q is working fine. The worst part is that I am out of town. My internet connection is fine. I have not been able to troubleshoot this problem from my mobile app. Have anyone had this problem?
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jguerdat
Guru Guru
Guru
‎2017-08-30 11:33 AM

Have you tried both the app and a browser?  You may be able to restart t he base in Settings,  My Devices, your base, Restart button at the bottom. 

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watchdog99
Luminary
Luminary
‎2017-08-30 04:37 PM
when it is stating "getting status" try logging out the log back in and try again. also, can you try logging in on a computer to see if it makes a difference. whenever I have received this message a log off and on has worked.
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