Arlo|Smart Home Security|Wireless HD Security Cameras

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looker
Initiate
Initiate

Anyone know an email address for arlo that you can actually use.  I started a dialog to get a new camera replaced going through all the hoops of creating an account only to have my last reply email REFUSED by their mail server.  That was after a bunch of emails back and forth ... them requesting info (... some of which was impossible to get since that darn camera wouldn't sync) and me replying.  The one that was refused was, of course, my address so it could be return.  MAN HAS THIS BEEN FRUSTRATING!!!!!!!!

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TomMac
Guru Guru
Guru

There is the HTML contact on the Support page to send a messg

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Morse is faster than texting!
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JamesC
Community Manager
Community Manager

looker,

 

I would like to offer assistance with your support case. Please private message me with the email you used to open the case and the case number if you have it and I will review/escalate your case as necessary.

 

JamesC

looker
Initiate
Initiate

James,

 

Did you get my PM?

 

 

JamesC
Community Manager
Community Manager

looker,

 

I have not received any private messages from you. Take a look here for instructions on how to send a PM: Private Messenger

 

JamesC