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I am getting 2 notifications for every motion detected. How can I fix this?
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I am using android. It was working fine for the longest time. For some reason I stopped getting notifications. I changed a setting in Arlo and I started getting them again, but now double.
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First try force stop, then clear the arlo app storage cache and data. Go back into arlo app and pick your sound again. If it's still two then try this.....
- Uninstall the Arlo app
- Go into Android "Settings", then "Cloud and Accounts", then "Backup and restore"
- Down on the bottom there’s a toggle that’s says "Automatic restore", toggle that off
- Next, tap on "Google Account" (in the same menu)
- And at the top there’s a toggle that says, "Back up to Google Drive", toggle that off
- It will give you a warning that you are about to delete your backup, "Confirm and delete"
- Go back to the last screen
- If you have a Samsung phone and are using a Samsung account for backup, turn that off and delete as well
- Reboot the Phone
- Sign into the phone and reinstall the Arlo app
- Launch the Arlo app, sign in, go to settings, notifications, choose your notification tone, back out and then close the Arlo app
- Go into Android "Settings", then "Cloud and Accounts", then "Backup and restore", turn back on Automatic Restore, your Google back up, and your Samsung backup (if needed)
- Test your Arlo notification sound, hopefully you only have one sound now
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