Formatting a USB HDD failed multiple times.

[Tomasu]

Just attached a 500GB USB HDD to the VMB4000r2 that came with my 2 camera kit. It failed multiple times usually resulting in 0/0 storage available. After unplugging and plugging the drive back in and attempting to format again, several times (4-5+) it eventually seems to have worked. Not a question or a support request, more of a bug report than anything else. Someone less patient or tech savvy would have given up sooner. Not a good look for such an expensive system.

I probably didn't need to bother as it was already formatted FAT32, but I wanted to make sure it was a fully supported fs for the device. I've found devices /sometimes/ have their own quirks regarding external storage and its often better to let the device itself do the formatting.

edit: I apologize for posting this in the Pro forum rather than the Pro2. Not sure how that happened.

[michaelkenward]

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@Tomasu wrote:

Just attached a 500GB USB HDD to the VMB4000r2 that came with my 2 camera kit. It failed multiple times usually resulting in 0/0 storage available.

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That might not be compatible with the Arlo USB on Pro 2 hubs.

For a start, an HDD draws more power from the hub than a USB stick.

[Tomasu]

I did get it to work eventually. As I mentioned in my original Post.

[Savage0328]

I have a HDD 

Toshiba - Canvio Basics 2TB External USB 3.0 Portable Hard Drive  - Same issue but no success - PLEASE HELP

[ShayneS]

Hi @Savage0328

Have you tried to format following this article? How do I format a USB device for local storage using my Arlo Pro base station?

[michaelkenward]

See also:

SmartHub will not reformat drive - Arlo Communities

[ShayneS]

Thanks @michaelkenward