Arlo|Smart Home Security|Wireless HD Security Cameras
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Firmware update for ARLO PRO battery drain

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Grapes4621
Tutor
Tutor

I see there is a ‘fix” for ARLO PRO fast battery drain on SEPT 26..when I go to my acct and try to update my firmware , it says “no update available “ BUT my firmware numbers do NOT match the new firmware update in the announcement of a fix????? HELP???PLZ?? My husband is about ready to throw in the towel on these cameras...Kathleen

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jguerdat
Guru Guru
Guru

Try restarting your base. If you don't get a prompt to update, reinsert the camera battery. If THAT doesn't work, remove the camera from Settings, My Devices and resync.

Grapes4621
Tutor
Tutor

So...I guess there is no way to do this remotely as I am not home???

jguerdat
Guru Guru
Guru

You can restart the base remotely (Settings, My Devices, your base, Restart).